1 What is User-centered Design?
In user-centered design, designers use a mixture of investigative methods and tools (e.g., surveys and interviews) and generative ones (e.g., brainstorming) to develop an understanding of user needs. (Interaction design foundation)
In my opinion, user-centered design is a design process based on the user and the user’s needs. The design team will focus on the user’s needs within each design step, from techniques to final visual outcome.
Reference: Siang Teo, Y. (2020). What is Interaction Design? , viewed by 27th March <https://www.interaction-design.org/literature/article/what-is-interaction-design>
2 What is Interaction design?
Interaction Design is a Part of User-centered design. Interaction design is the interaction process between the user and the product. Interaction design aims to ensure that users can get a good user experience in this interaction process.
A good user-centered design needs to consider the whole process of user experiences, not only the interaction process.
Reference: n,d, What is User Centered Design?, viewed by 27th March <https://www.interaction-design.org/literature/topics/user-centered-design>
3 UX Mapping
What is UX Mapping？
UX Mapping also called user experience mapping. It is a great tool, aims to help the designers realize the user experience in more detail. Nowadays, people tend to collect data to solve some problem. It is work, but sometimes it may loss of contact between users. That the reason why we tend to UX Mapping in the design’s process.
There are 4 types of UX mapping
- System Mapping
- Journey Mapping
- User Flow
- Empathy Mapping
Empathy mapping
There are 4 parts of Empathy mapping, Says, Thinks, Feels, Does. It’s like a little market research. Using this map can accurately understand the customer’s empathy. How do they feel？How do they think？How will they do？One empathy mapping is only for one persona.
Journey Mapping
Journey mapping is a map which recorded the whole process by a particular business or product is achieved. It is split into 4 stages: phases, actions, thoughts, mindsets/emotions. It can help developers pinpoint users, and ensure the work between each part of developers.
Reference: Gibbons, S. (2017). UX Mapping Methods Compared: A Cheat Sheet. viewed by 27th March <https://www.nngroup.com/articles/ux-mapping-cheat-sheet/>
System Mapping
The system mapping like a brain storm. It is chaotic and diverse. What we do in system mapping is to find out / write down the elements, agents, actors, nodes, components (whatever you want to call the parts you place on the page) on paper. Find the connection of each part and try to explore the insight. Find more possible things.
Reference: Leyla, A. (2017). Tools for Systems Thinkers: Systems Mapping, viewed by 27 March,<https://medium.com/disruptive-design/tools-for-systems-thinkers-systems-mapping-2db5cf30ab3a>
User Flow
I think the user flow is the most important part for developer. It shows the whole process in detail. How to start? How to use this app to solve the problems? How to display the different results on each app‘s page？It is the original mode for prototyping.
Reference: CAMREN, B (2019), What Are User Flows In User Experience (UX) Design? viewed by 27 March, <https://careerfoundry.com/en/blog/ux-design/what-are-user-flows/>
4 In-class practice — Design a mobile app that lets people find tasty recipes.
Who is the user?
People who love to cook, Housewife, International student, Chief, Coronavirus people who need to self-isolation at home…….
What are their needs?
Different kinds of recipes, Detailed cooking steps, Ingredient, The forum helps users communicate and share…
How will they meet their needs?
By using the different functions of the app, such as the search box, User interface, collection, etc.
What stages/steps are needed?
Login – pick 3 or more favorite food trend they like – main page – research box/recommended/category – recipes page
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